Frequently Asked Questions
Everything you need to know about our khaki heritage and your order.
How do I find the right fit in Dockers® pants?
We offer a range of fits from Skinny and Slim to Straight and Athletic. Please refer to our Size Guide on each product page for specific measurements and fit descriptions to help you find your perfect pair.
What is your return policy?
We want you to love your Dockers® gear. If you are not satisfied, you can return unworn and unwashed items within 30 days of purchase. Please use our online portal to generate a prepaid return shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your khakis sooner. You will receive a tracking number via email once your order ships.
Does Dockers® offer sustainable products?
Yes, we are committed to sustainability through our Water<Less® techniques, which reduce the amount of water used in the finishing process, and by incorporating recycled materials into many of our styles.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. Once an order is placed, we usually cannot change or cancel it. However, you can return the items once they arrive for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay in select regions.
